Frequently Asked Questions
How can I pay for my order?
We accept most Debit and Credit Cards, PayPal and also support Apple Pay. .
Visa (credit and debit cards)
MasterCard (credit and debit cards)
American Express
How long does it take to deliver?
Every order is made to order and therefore can take up to 14 days to take to deliver depending on your location. However majority of orders arrive within 2-5 days after dispatch.
Love our designs but not in a colour or your size?
If you like one of our designs but you want it in another colour? or it’s not in your size? Please reach out to us at info@hausofbears.com and we will try everything to satisfy your needs!
Free Shipping Available?
Free shipping is available to the countries below:
United StAtes of America
United Kingdom
Japan
Brazil
Europe
Aland Islands
Albania, Andorra
Austria
Azerbaijan
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Georgia
Germany
Gibraltar
Greece
Guernsey
Hungary
Ireland
Isle of Man
Italy
Jersey
Kazakhstan
Kosovo
Latvia
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
Poland
Portugal
Romania
San Marino
Serbia
Slovakia
Slovenia
Spain
Svalbard and Jan Mayen
Sweden
Ukraine
Vatican City
Where do you ship too?
We ship to 243 countries around the world! Please contact us if you have any questions at info@hausofbears.com
Not happy with your product?
If you are not happy with your product, please let us know within 7 days of receiving your order and we will issue a full refund. Please contact us at info@hausofbears.com
Want to return your product?
If you want to return your product, please let us know within 7 days of receiving your order and email us at info@hausofbears.com
Lucky enough to have a discount code?
If you're lucky enough to have a discount code, you can use this at checkout before payment.
Got more questions?
If you have anymore questions or queries please don't hesitate to contact us at info@hausofbears.com